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Service Technician (m/f/x)
voxeljet AG is a globally active high-tech company and one of the renowned manufacturers of industrial 3D printing systems. At the same time, it operates one of the largest service centers in Europe for the “on-demand production” of molds and models for metal casting. Our customers include international automotive manufacturers, leading mechanical engineering companies and renowned research institutes. voxeljet AG is headquartered in Friedberg near Augsburg, Germany, has subsidiaries in the USA, China and India and is listed on the American stock index NASDAQ. To strengthen our Technical Service team, we are looking for immediate support.
Short Facts
What you can expect
Job Objective:
Installation and maintenance of production equipment nationally and internationally, as well as carrying out service operations.
Your tasks:
- Installation and commissioning of 3D printing systems
- Carrying out service and maintenance work at the customer's premises
- Analysis of machine and software errors
- Development of solution approaches as well as support and advice during troubleshooting
- Exchange of parts and recommissioning of the printing systems
- Documentation of service visits and preparation of installation reports
- Quality control and initial training of customers
- Identification of potential improvements to products
- Technical customer support
Your profile:
- Completed training with further training as a technician in the field of mechatronics, electronics or a comparable qualification
- alternatively relevant professional experience
- good knowledge of controls, drives, pneumatics as well as electronic and mechanical assembly
- confident handling of common office applications
- knowledge of EPDM, Automation Studio and Tia Portal as well as SAP is desirable
- good written and spoken English
- high willingness to travel
- goal-oriented and structured way of working as well as excellent communication skills
- very high flexibility, sense of responsibility and reliability
- good problem solving skills and ability to work in a team
What we offer:

Payment
With us, a transparent remuneration system forms the basis for attractive and competitive compensation. In addition, we also subsidize your years of service.

Vacation
We offer you 30.5 vacation days to recover and recharge your batteries. For special occasions (wedding, moving, etc.) you can also take special leave days.

Family
You have a family or want to start one? We are at your side with birth assistance and a flexible arrangement of your parental leave within the legal framework.

Work-Life-Balance
Wherever possible, we provide you with the technical equipment you need to work on the move or from home. With our flexible working time models and flexitime accounts, we find a solution for every life situation.

Capital forming benefits
We support you with various voluntary social benefits, such as a subsidy for the company pension scheme and capital-forming benefits.

Corporate culture
From trainee to board member: we meet at eye level, "per Du", with flat hierarchies, support each other and stick together. Our great team spirit and a relaxed, but motivated and ambitious working atmosphere are unique.

Health
Of course, we provide a fruit basket, but your health is also important to us. We ensure occupational safety through ergonomic work equipment, personal protective equipment, and occupational medical and acute preventive care.

Further education
You never stop learning: with us you can develop freely and grow both professionally and personally. Of course, our internal experts are available to you, or we can support you with external training opportunities.

Mobility
Free parking is a given, but if you prefer two wheels, you can easily lease a JobRad from us to get from A to B quickly, healthily and flexibly.
Contact
Contact us if you have general career questions or would like to learn more about an advertised position.
+49 821 7483-108
